PRIVACY POLICY

This privacy policy explains which personal data we process in connection with our activities and services, including our arnold-ortho.ch website. In particular, it explains why, how and where we process personal data and describes the rights of the persons concerned.

Additional privacy policies and other legal documents may apply to individual or supplementary activities and services.

1. CONTACT DETAILS

Responsibility for processing personal data:
Dario Arnold, Sina Arnold
Jurastrasse 20
4600 Olten
info@arnold-ortho.ch

Data protection contact

Dario Arnold
Jurastrasse 20
4600 Olten
info@arnold-ortho.ch

2. DEFINITIONS AND LEGAL BASIS

2.1 Definitions

Personal data means any information relating to an identified or identifiable person. Processing includes any handling of personal data, particularly its retention, disclosure, collection, recording, deletion, storage, alteration, destruction and use.

2.2 Legal basis

We process personal data in accordance with Swiss data protection law, in particular the Federal Act on Data Protection (FADP) and the Data Protection Ordinance (DPO).

3. NATURE, SCOPE AND PURPOSE

We process the personal data required to provide our activities and services permanently, securely, reliably and in a user-friendly manner. This may include master and contact data, browser and device data, content, usage and location data, as well as contractual and payment data.

Personal data is processed only for as long as required for the relevant purpose or by law. Data that is no longer required is anonymised or deleted. We may appoint specialist third parties and transfer data to such providers while ensuring that data protection is maintained.

4. PERSONAL DATA ABROAD

We generally process personal data in Switzerland. Data may also be disclosed to other countries where adequate data protection exists or is ensured through appropriate safeguards, particularly contractual agreements and standard data protection clauses.

5. RIGHTS OF DATA SUBJECTS

Data subjects have the rights provided by Swiss data protection law. These include, in particular, access, correction, deletion or blocking of processed personal data. Data subjects may also lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).

6. DATA SECURITY

We take appropriate technical and organisational measures to ensure a level of data security appropriate to the risk. Access to our website is protected by transport encryption (SSL/TLS, particularly HTTPS). Absolute data security cannot, however, be guaranteed.

7. USE OF THE WEBSITE

7.1 Cookies

We may use our own cookies and cookies from third parties. Cookies may be stored temporarily for a session or permanently for a defined period. They can be disabled or deleted in full or in part at any time in the browser settings. Where required, we obtain express consent in advance.

7.2 Server log files

When the website is accessed, the date and time, IP address, HTTP status, operating system, browser, pages accessed, volume of transferred data and referring page may be recorded. This information is used to provide the website reliably and securely.

7.3 Tracking pixels

We may use small tracking pixels that are usually invisible. They may collect the same technical information as server log files.

8. SOCIAL MEDIA

We maintain a presence on social media and other online platforms. The terms and conditions, terms of use and privacy policies of the relevant operators also apply.

9. THIRD-PARTY SERVICES

We use services from specialist third parties to provide our activities securely, reliably, permanently and in a user-friendly manner and to embed functions and content. In particular, IP addresses and aggregated, anonymised or pseudonymised performance and usage data may be processed.

9.1 Digital infrastructure

In particular, we use services from Amazon Web Services (AWS) for hosting, databases, authentication, file storage, email delivery and other technical infrastructure. The provider is Amazon Web Services EMEA SARL (Luxembourg) or affiliated AWS companies. International data transfers are subject to the privacy and contractual safeguards provided by AWS.

9.2 Map content

We may use Google Maps, including Google Maps Platform, as a mapping service. Google's privacy policy applies.

9.3 Fonts

Selected fonts, icons, logos and symbols are provided locally or by specialist providers. Where Google Fonts are used, Google's privacy policy applies.

10. FINAL PROVISIONS

We may amend or supplement this privacy policy at any time. The current version is published on this website.